“It is obvious to me that my parents find [Tammy] and Patti Jo to be thoughtful, caring, thorough, and perhaps, most of all, worthy of their trust. They have sought [Marshall, Parker & Weber] guidance for some time now, and they have always been pleased with the results.
My association with you, on behalf of my parents, has not been as long, but I understand, and agree with, my parents assessment of your performance. I find [Tammy] and Patti Jo to be extremely knowledgeable. I also find that you explain the (overly) complex legal-ese in a manner that can be understood by us laymen.
Your use of the whiteboard / diagrams is well done. Your attention to detail with respect to your clients is amazing . . . you had plenty of the peppermint candies waiting for my father to dig into them! You are patient when delivering explanations and in answering questions. Thank you for taking good care of my parents. I do not have any suggestions for improvement.”
“We had Karen Griswold as our case manager and she did an excellent job. She left no stone unturned and returned calls promptly. We really appreciated all she did; she went above and beyond! When it was time to finalize everything Shelby Weber took over and we couldn’t have been more pleased. She provided outstanding service and made a difficult situation easy. We can’t say enough about her service.”
“I don’t know how you can improve on perfection, but if I find a way, I will be sure to pass it on. Thank you so much for your excellent service during a very stressful time.”
“I want to thank you for your service that your office provided for my mother and family. You were also contracted by my mother after my father suffered a stroke, so I have been very familiar with the exception service that your firm has provided. You get what you pay for, however in these instances, I feel that the service you have provided has not only met but exceeded my expectations. Suzanne Brown has been outstanding in addressing our concerns and offering advice as we reviewed mom’s case every year. Your firm has always been very accessible and easy to communicate with.”
“Our confidence in Tammy and Karen grow every time we meet with them. They eased us through selling our business to our daughter and son-in-law with sensitivity and concern. We’ll continue to rely on Marshall, Parker & Weber to continue our personal estate planning.”
“Our family’s experience went way beyond expectations! My 86 & 90 year old in-laws had rejected their 3 children’s efforts to develop wills, POAs etc. for as long as we can remember. Our first contact was with Josephine who was very accommodating, matching us up with an attorney and being very flexible with our scheduling issues. Attorney Lutz was super knowledgeable, clear and patient with my family… even having relatives on speaker phone. The cost was fair and below expected. I would recommend your services without reservation. I am planning to return with my husband for ourselves!”
“Even though I was completely ignorant in Elder Care Law, Mr. Parker and his assistant Ms. Hamilton were able to explain all our concerns, answered all our questions with clarity and made us feel at ease with the entire process. They came highly recommended and I would strongly encourage anyone to seriously consider this firm. They are truly professional and understanding to your needs.”
“I can’t thank you enough for all the help that the Attorney and Suzanne Brown have given me. Before I contacted Marshall, Parker & Weber, I was overwhelmed with how I was going to pay for long-term care of my mother and still take care of my father. You are the heroes of the elderly!
I wish more people were aware that there are lawyers out there that can help. I thank God that someone referred your law firm to me. I can’t thank you enough.”
“Explained options clearly and concise. Fair price. Would recommend to all.
“From my very first phone call to your office everyone was courteous, professional and efficient. Matt was very thorough and clear with his presentation and advise. On the day that we came to pick-up our documents, I mentioned to Matt and Patti Jo that my wife was going to the hospital for a procedure and possible heart valve replacement. Two weeks later, Patti Jo called just to see how that all went. I thought that was courtesy above and beyond. I later had to call Patti Jo on two occasions with some questions. The first time she knew the answer and helped me right away. The second time, she said she would have to consult with Matt and email me an answer. She did and it was two days sooner than she said she would.”
“I feel your firm is one of the most knowledgeable in the area. You’re helpful and very efficient. I feel everyone in your office knows their job, and are so easy to work with. You answer phone calls very quickly and have helped us very much – very easy to work with – all of them. They walked and worked you through it all step-by-step.”
“Every time we had a question, the people we talked to were very helpful, patient and courteous in dealing with us.”
– Ray and Linda
“We dealt exclusively with Attorney Matthew Parker and Patti Jo Turner. They were both extremely conscientious, helpful, professional and instructive without being patronizing – and patient in regard to our questions. Each has a very rare and special quality in that they are able, at the same time, to maintain a very professional and trustworthy demeanor while also extending warmth, kindness and “neighborliness” (especially Ms. Turner). Business efficiency and acumen with a friendly spirit that helps to put one at ease during a stressful situation.”
“Not only am I completely satisfied with all the decisions and help from the Marshall, Parker & Weber attorneys, I consider it a pleasure dealing with them – always prompt, professional and pleasant. Considering my overall opinion of these attorneys, I find no room for improvement.”
“Your service was excellent. Whenever I had a question concerning a subject that I was worried about, a call to Shelby Weber was an answer. She was certainly an outstanding person who guided me through the settling of my husband’s estate. Her work with my accountant and brokerage firm was commendable.”
“We were very impressed and satisfied with the knowledge and professionalism of Attorney Tammy Weber and Case Manager Patti Jo Turner. They answered all of our questions immediately and efficiently. We also enjoyed their personal touch and friendly personalities. Overall, our experience with your law firm was excellent.”
-Bob and Barbara
“My experience with Marshall, Parker & Weber was a smooth, easy and painless job. Mr. Parker answered and explained every step of my special needs trust without making me feel like a fool. It didn’t matter that we asked many questions, all were answered and explained. Mr. Parker’s assistants were kind and helped me out with every need. Thanks from the bottom of my heart.”
“Taking care of my husband was a 24-hour job. I do want to tell you Karen Griswold is wonderful. There were plenty of days I called her in tears, not knowing where to turn or what to do. She would calm me down and tell me not to worry, she would get me through it. She is a caring and compassionate person. ”
“When we had our first appointment, everyone was very nice. We were put at ease with our phone messages with Heather. All of our questions were answered. We were advised to go to Marshall, Parker through our son whose in-laws used Marshall, Parker. At the last signing, our four children decided to all show up. After the signing, we all enjoyed a meal at Red Lobster. Peace of mind – priceless!”
-Mr. and Mrs. K.
“I most certainly would, and in fact have, recommended Marshall, Parker & Weber to friends, relatives and acquaintances. You’ve been helping me navigate the world of legalese for many years and I cannot think of one single thing you could do to improve … I appreciate that you have never done anything that turned out to be a “surprise,” or that was unexpected. I’m sure this is because you all work together like a well-oiled machine, each staff member doing exactly and expertly the job that is your specialty.”
“From the first day we met with your firm, they were compassionate to our dilemma. My mother was in assisted living. With the support of my nephew and I, with a monthly amount and running her home by paying bills and maintenance, my mother was able to maintain a small bank account. Her status changed to Nursing home with the onset of dementia and old age (95) so her money and home (5 year set back) was going to disappear to the nursing home.
You came up with a plan for protecting her assets. Meeting my mother at the nursing home and explaining what had to be done … [the attorney] was very informative and kept me abreast of all the happenings as the nursing home kept the pressure on about paying the bills…”
“I could not have gotten through handling the financial affairs of my father without the professional assistance of Marshall, Parker & Weber. I said many times “thank God we found you.” Also, [the attorney] was the very best. I could always count on him for guidance with the many problems that arose, if he didn’t have an immediate answer he would say so, then find the solution and relate it to me.”
“I was not looking forward to doing this process but you folks made it fun. All of you were very professional, but so down to earth, helpful, and so much fun. You all worked very hard for me. Thanks to each and every one. You are all great.”
“We were very pleased with the service of Matt who was most professional and was very sensitive to the emotions and needs of us two “senior citizens.” We cannot say enough good things about Jody Lose. She indeed has the patience of a saint. Jody took the time to state and restate the issue at great length until she was confident that we understood all the options open to us. You do a wonderful job with your clients. We would indeed recommend you to others and will no doubt be in need of your services later to resolve “loose ends.”
-Joseph and Patricia
“Marshall, Parker & Weber, LLC were very helpful to me at a time when I was quite upset and trying to cope with situations I was not familiar with. Both [the attorney] and Case Manager Cris Hamilton were very knowledgeable and friendly and more than ready to answer questions.
My husband is housebound and sometimes has trouble understanding and communicating with people he is not well-acquainted with. Both [the attorney] and Cris came to the house, talked with him, made him feel comfortable with them, made sure he understood what they were talking to him about, which made things so much better for both my husband and myself.
I don’t believe anything could have been done any better in my situation. I have called back with questions and any of your staff that I have had communication with, have handled everything in a professional manner.”
“Yes, the service was exceptional! I was given all the time needed to go over possible plans of action with Attorney Tammy Weber. She was kind, caring and helpful – all with the compassion regarding my situation. Also, very personable. My daughter and I were impressed with the amount of knowledge Tammy had, how thorough she did her job; even researching a referral to see when I move.”
“My experience with Marshall, Parker & Weber was excellent. Information was presented clearly and all of my questions were answered completely by Attorney Weber and Suzanne Brown. I appreciate the time and care Ms. Weber and Ms. Brown spent with my daughter and I.”
“I had the pleasure of working with your office when we were qualifying for Medical Assistance for my husband. They were very professional, patient, perseverant, and really looked out for my best interests.
It was especially difficult when you have never gone through this experience before and are completely unfamiliar with the process. I simply couldn’t have done it without them – they are gems!”
“Your firm made me & my wife very relaxed and we appreciate everything that they did for us, because we would never be able to do everything for my Aunt that your firm did. Attorney Lutz, and Josephine Reviello were very very helpful and I can’t say enough about Robin Bulzoni. She made the closing of my Aunt’s estate very easy.”
“We were very impressed by your professionalism. You were worth every dollar that we spent.”
– Scott & Sandy